Contact Us

Have a question or need help? Email the address that fits best. We read every message. We aim to reply within 2 business days.

Support and billing

Help with your account, documents, plans or refunds.

Anything else, including business enquiries.

Access, correction or deletion of your personal information.

Questions about our terms and policies.

Payments: Paddle is our merchant of record. For a question about a charge, you can also contact Paddle at paddle.net.

Security: to report a vulnerability, email support@kouteisystems.com with “Security” in the subject line. See our security page.

Who we are: Koutei PDF is run by Koutei Systems. Koutei Systems is operated by Hugo Molaudzi, a sole proprietor in South Africa.